Reopening Changes for Vancouver Members
Steamworks Gym/Spa Covid-19 Safety Protocols
The following protocols will be monitored by the General Manager, Facilities Manager, and/or Lead Clerk
1. Front Desk:
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UPON Arrival
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temperature Health check - if pass, put on mask, enter club
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use hand sanitizer upon entering
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enter front desk area; no more than 2 persons with masks.
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wipe down counters, partitions, monitors with cleaning solution once per hour.
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spray disinfect keyboards
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set up disinfectant solution for keys
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ONLY front desk clerk(s) behind the counter at all times.
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one person leaves, next person takes over
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Enforce physical distancing of 2 metres between customers at all times
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floor markings to show distance to be kept apart.
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Lysol disinfectant spray available to spray keyboard, monitors etc
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Single use plastic gloves to be worn at all times. Present video of how to remove gloves properly. Instructions posted by the front desk sink area.
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Gloves MUST BE deposed into a plastic garbage bag.
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Gloves should be changed after every customer interaction where there has been some sort of contact like holding ID, bag check etc.
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Step 2: Implement protocols to reduce the risks cont.
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Washable face mask or otherN95, KN95 or surgical mask MUST be worn while talking interacting with to customers or other employees.
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Frequent hand washing. Hand soap is available. 20 second hand washing rule in effect.
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wash hands after every customer interaction if possible.
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Wash hands every time reentering desk area
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Hand sanitizer is available
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Prepare disinfectant bucket twice during shift to wash change room keys after every use. Drop in bucket of solution for 10 minutes, dry off and return to safety box.
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Contactless entry as much as possible. External card swipe for customers to swipe credit card when available.
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Wipe down key/swipe pad after every customer use
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Use clean/sanitized pen for every customer
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Install new Plexi-glass or face shields at/for checkout window
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Membership/contact info for all customers
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Wash/sanitize keys after every use.
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AVOID touching face
2. Housekeeping:
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No more than 2 housekeeper all times
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Single use plastic gloves to be worn at all times.
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Present video of how to remove gloves properly.
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New gloves for each duty: cleaning each room, after laundry is done
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Gloves MUST BE deposed into a plastic garbage bag.
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Gloves to be changed after every room clean
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Washable or otherN95, KN95 or surgical face mask MUST be worn at all times, especially while talking tointeracting customers and other employees
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Frequent hand washing. Hand soap is available. 20 second hand washing rule in effect.
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wash hands after every customer contact if possible.
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Wash hands every time reentering desk area
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NO dry sweeping. Vacuum instead of sweeping, wet wipe instead of dry dusting.
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Mop water changed every hour.
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Lysol surface spray to wipe down commonly touched surfaces
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Door handles, railings
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This will be done on a consistent bases at least every 30 minutes
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Sinks and washrooms wiped down every 30 minutes
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Enforce social distancing with customers at all times
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AVOID touching face especially nose and mouth
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Collecting towel laundry: Do not shake dirty laundry; this minimizes the possibility of dispersing droplets.
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LAUNDRY ROOM:
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No more than 1 person in laundry at a time
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Gloves must be worn at all times and changed after handling dirty laundry
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Launder items using the warmest appropriate water setting for the items
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Dry items completely.
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DO NOT OVERLOAD machines
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Clean and disinfect laundry hampers or other carts for transporting laundry after emptying. Can use Lysol spray.
3. Gym area:
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No loitering in gym area. Must be in area to work out
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Add additional handy wipe stations or provide spray bottle
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provide gym users a spray bottle of Lysol solution to clean gym equipment
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Front Desk to monitor gym use and wipe down all equipment and any dividers every 30 – 60 minutes or after customer use
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No more than 2 people in the gym at a time.
4. Main floor:
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No more than 2 chairs in lounge area so there is no congregation
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Floor markings for check-out counter adhering to social distancing protocol
5. For customers:
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Do not allow in if showing symptoms
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Ask customers standard health questions upon checking in
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Take temperature & Verify member is fully vaccinated
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Complete and sign assessment/waiver form
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Review new guidelines for being in the club with each customer
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Membership/contact info for all: phone number, email.
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Do not allow to congregate in groups of 2 or more in the common areas. No open change room doors at any time if more than 1 person.
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Must be in gym area to work out.
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No loitering in gym area.
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Get spray of Lysol cleaning solution from desk
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No more than 2 people in the gym at a time.
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Risk Assessment for customers
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Covid-19 protocols reviewed before entry to club
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Staff to adhere to and remind customers of policies
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Customers NOT following protocols will be asked to leave
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If customer does not leave, they will be banned from club upon check out.
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Interactions with unwilling customers will be non-confrontational.
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