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VANCOUVER HEALTH PAGE

 

We are open 24/7/365 with these protocols will be in place.

Steamworks Vancouver works closely with Vancouver Coastal Health to be a partner in your sexual  health.  With this partnership we offer on site testing, outreach*** and counseling.

*** Testing and Outreach Schedule temporarily suspended

The following protocols will be monitored by the General Manager, Facilities Manager, and/or Lead Clerk

 

1. Front Desk:

  • UPON Arrival

    • put on mask, enter club

    • use hand sanitizer upon entering

    • enter front desk area after person exits. Maximum 2 person.

    • wipe down counters, partitions, monitors with Lysol solution

    • spray disinfect keyboards

    • set up disinfectant solution for keys

  • ONLY front desk clerk behind the counter at all times.

    • no cross over from next shift

    • one person leaves, next person takes over

  • Enforce physical distancing of 2 meters between customers at all times

    • floor markings to show distance to be kept apart.

  • Lysol disinfectant spray available to spray keyboard, monitors etc

  • Single use plastic gloves to be worn at all times. Present video of how to remove gloves properly. Instructions posted by the front desk sink area.

    • Gloves MUST BE deposed into a plastic garbage bag.

    • Gloves should be changed after every customer interaction where there has been some sort of contact like holding ID, bag check etc.

Implementing protocols to reduce the risks cont:

  • Washable face mask or other MUST be worn while talking to customers

  • Frequent hand washing. Hand soap is available. 20 second hand washing rule in effect.

    • wash hands after every customer interaction if possible.

    • Wash hands every time reentering desk area

  • Hand sanitizer is available

  • Prepare disinfectant bucket twice during shift to wash change room keys after every use. Drop in bucket of solution for 10 minutes, dry off and return to safety box

  • Contactless entry as much as possible. External card swipe for customers to swipe credit card when available.

  • Wipe down key/swipe pad after every customer use

  • Use clean/sanitized pen for every customer

  • Install new (plexi)glass or face shields at/for checkout window

  • Membership/contact info for all customers

  • Wash/sanitize keys after every use.

  • AVOID touching face

2. Housekeeping:

  • No more than 2 housekeeper all times

  • Single use plastic gloves to be worn at all times.

    • Present video of how to remove gloves properly.

    • New gloves for each duty: cleaning each room, after laundry is done

    • Gloves MUST BE deposed into a plastic garbage bag.

    • Gloves to be changed after every room clean

  • Washable or other face mask MUST be worn at all times, especially while talking to customers

  • Frequent hand washing. Hand soap is available. 20 second hand washing rule in effect.

    • wash hands after every customer contact if possible.

    • Wash hands every time reentering desk area

  • NO dry sweeping. Vacuum instead of sweeping, wet wipe instead of dry dusting.

    • Mop water changed every hour.

  • Lysol surface spray to wipe down commonly touched surfaces

    • Door handles, railings

    • This will be done on a consistent bases at least every 30 minutes

  • Sinks and washrooms wiped down every 30 minutes

  • Enforce social distancing with customers at all times

  • AVOID touching face especially nose and mouth

  • Collecting towel laundry: Do not shake dirty laundry; this minimizes the possibility of dispersing droplets.

  • LAUNDRY ROOM:

    • No more than 1 person in laundry at a time

    • Gloves must be worn at all times

    • Launder items using the warmest appropriate water setting for the items

    • Dry items completely.

    • DO NOT OVERLOAD machines

  • Clean and disinfect laundry hampers or other carts for transporting laundry after emptying. Can use Lysol spray.

3. Gym area:

  • No loitering in gym area. Must be in area to work out

  • Add additional handy wipe stations or provide spray bottle

    • provide gym users a spray bottle of Lysol solution to clean gym equipment

  • Front Desk to monitor gym use and wipe down all equipment and any dividers every 30 – 60 minutes or after customer use

  • No more than 2 people in the gym at a time.

4. Main floor:

  • No more than 2 chairs in lounge area so there is no congregation

  • Floor markings for check-out counter adhering to social distancing protocol

5. For customers:

  • Do not allow in if showing symptoms

  • Ask customers standard health questions upon checking in

  • Review new guidelines for being in the club with each customer

  • Membership/contact info for all: phone number, email.

  • Do not allow to congregate in groups of 2 or more in the common areas. No open change room doors at any time if more than 1 person

  • Must be in gym area to work out.

    • No loitering in gym area.

    • Get spray of Lysol solution from desk

    • No more than 2 people in the gym at a time.

  • Risk Assessment for customers

    • Covid-19 protocols reviewed before entry to club

    • Staff to adhere to and remind customers of policies

    • Customers NOT following protocols will be asked to leave

      • If customer does not leave, they will be banned from club upon check out

    • Interactions with unwilling customers will be non-confrontational.

Testing and Outreach Schedule   

 

*** Testing and Outreach Schedule temporarily suspended

 

STOP Outreach will be in the club to provide free and confidential HIV and sexually transmitted infection testing, as well as information, referrals and follow up.

  • Wednesdays 6 pm – 10 pm.

  • Every Thursday 5:30 pm – 10:30 pm

  • Fridays 12 am – 5 am

To see all upcoming Testing and Health events, click here

Testing, outreach and counseling  FAQ

Q: What type of technologies does Vancouver Coastal Health use for STI/STD & HIV testing and/or outreach?

A: Vancouver Coastal Health provides full HIV/STI testing and treatment and referrals to community services.  

     The Steamworks clinics are staffed by registered nurses specially trained in STI testing and treatment.

     Vancouver Coastal Health uses early HIV NAAT testing which shortens the window period following a risk

     event to 10 days.  HIV instant testing is also available.

 

Q: Where can I get more information?

A: For more information on Vancouver Coastal Health’s testing and outreach services at Steamworks, please

    contact the STOP HIV Outreach Team @ 604-838-1331 or visit our website.

Accessible Customer Service Policy

Steamworks Baths is committed to excellence in serving all customers including people with disabilities.